Covid Recovery

Improve your clinic’s management of patients by tenfold compared to traditional therapies, and increase capacity without compromising on outcomes.

Source: Barts Health, 2021

Covid virus
  • Clinician

    Co-created with experienced clinicians and researchers at UCL, Barts Health NHS Trust, UCLH, CNWL and The Royal Free, Southampton University and Exeter University.

  • Clinic

    Used in over 30 NHS Trusts and multiple ICBs

  • Thumb up

    Recommended and endorsed by NHSE and in the NHS Long Covid commissioning guidelines

  • Patients

    Helping over 8,000 patients

  • Continuously updated

    Live since Aug 2020 and constantly updated in response to feedback

  • Calendar

    After 30 days, 64% of patients are using the app at least once a week*

  • Money

    Funded by two NIHR grants

  • Trophy

    Winner of the ‘Excellence in Patient and Public Involvement in Transformation and Innovation’ at the 2022 AHSN Innovate Awards

Smiling patient
Clinician and patient
helping hand

A
helping
hand

In the UK there are more than two million patients with Long Covid and over 100 million worldwide. Research has shown that many patients have: not recovered after 7 months, not returned to their previous productivity levels, and continued to experience symptoms.

Living With Covid Recovery provides sector-leading support to Long Covid patients, and enables clinics to increase the number of patients getting high-quality treatment, simultaneously and remotely, across all aspects of the condition. It is designed to be:

  • Cost-effective
  • Adaptable to your clinical pathway
  • Flexible to meet the needs of different clinic setups and resources

Features

The patient app

Among other things, the patient app is used by the patient to follow prescribed treatments, set goals, understand their condition and measure their progress. Features include:

  • Questionnaires to assess and monitor their recovery.
  • Diaries to track symptoms, energy levels and medications.
  • Programmes to guide their recovery.
  • A weight tracker to monitor their recovery.
  • A messaging service to send queries or concerns to their clinician.
  • A library of resources offering advice and support.
  • Library reading recommendations from their clinician.
  • Goal setting and push notifications to aid self-management.
Patient
FACIT fatigue
Breathlessness treatment
Clinician

The clinician dashboard

The clinician can use their dashboard to assess, monitor and track a patient’s symptoms and progress. The clinician can also adapt the care of each patient when needed and optimise their interventions. For instance, they can:

  • Set exercises and tasks for the patient to complete.
  • Monitor a patient’s recovery through reading their diary and recorded symptoms.
  • Message the patient with advice, instructions, updates and key information.
  • Recommend library articles to patients.
hand and heart

The carer web app

The carer web app enables family and friends to help support patients remotely. They can:

  • See if the patient has forgotten to do a task.
  • See when the patient’s next appointment is.
  • Remind the patient to do exercises and tasks prescribed by their clinician.
  • Message the clinician.
Carer web app - covid recovery
clinic

The 3rd party dashboard

The 3rd party dashboard allows the management of multiple clinics and access to aggregated and anonymised data. This is:

  • To ensure patients’ are optimising their usage of the app.
  • To enable clinics and clinicians to see where their patients’ most pressing needs lie.
Living With patient engagement report

Living With offers 3 different and complementary Long Covid rehabilitation products which are housed in the same app. They can be used individually or in combination depending on the patient’s needs.

Assessment only

A full range of outcome measures for assessing/triaging a patient before “treatment”.

Covid recovery app

Full product

Enables clinics to provide higher-risk patients with personalised treatment programmes.

Self-management

A reduced product without messaging and designed for lower-risk patients.

Results and Feedback

A significant number of patients continue to have a high-symptom burden for many months after their acute COVID-19. This product is providing a more efficient way for clinicians to manage patients remotely and asynchronously. It is allowing successful triage according to symptoms and identification of patients who need more specialist support.

Service evaluations and feedback reveal that clinicians most value:

  • The efficiency of the platform and how it enables good quality care.
  • The reduction to 2 or 3 minutes per patient, per week.
  • How the patient app promotes MDT learning.
  • The ability to take a proactive approach to spot imminent “crashes” and intervene early.
Clinician using laptop

Clinician feedback

I would love to manage all rehab patients this way.
Heidi Ridsdale, Clinical Lead and Respiratory Physio at Camden NHS Trust.
The proportion of people needing further help is really high. We’re finding that half of the patients we discharge from hospital are still experiencing significant symptoms after three months. There are simply not enough staff and resources to reach everyone recovering from COVID-19 who are in need of using traditional models of care, such as face-to-face appointments. This tool allows us to provide high-quality treatment to large numbers of patients simultaneously.
Respiratory physician Dr Paul Pfeffer, Barts Health NHS Trust.
Issues that arise post-COVID are multifactorial and often debilitating. For each person we are able to take a holistic approach to their treatment and provide a personalised plan via the tool, including frequent monitoring and ongoing communication.
Physiotherapist Hannah Hylton, St Bartholomew’s Hospital.
Patient with folded arms

Patient feedback

I started using the Living With COVID Recovery App in August 2020 and have found it very helpful in tracking my progress and building up my activity levels. One of the most important aspects for me is the connection to support and advice from my own physiotherapist through the app, which has helped reassure me and feel that I'm not alone.
Sophie, Long Covid patient, 2022.
I started using the Living With COVID Recovery App in August 2020 and have found it very helpful in tracking my progress and building up my activity levels. One of the most important aspects for me is the connection to support and advice from my own physiotherapist through the app, which has helped reassure me and feel that I'm not alone.
Sophie, Long Covid patient, 2022.
I am absolutely amazed that, since my diagnosis, I have had such dedicated and constant support. I am aware that much of this has been because I am able to use the excellent Living With app which, amongst other things, has given me a channel of communication to personal help and support.
Patient at the Suffolk and North East Essex Long Covid Assessment service
I have made good daily use of all aspects of the app, finding the meditations particularly helpful. What an amazing piece of technology to add to the NHS's healing resources.
Patient at the Suffolk and North East Essex Long Covid Assessment service
Living With COVID Recovery has been developed to treat the long-lasting symptoms of COVID-19 infection. In this video a patient shares her experience of using the app.
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